Passengers requiring oxygen therapy during the flight can carry an oxygen cylinder (up 5 kgs) together with their hand luggage free of charge. Liquid oxygen concentrator are not permitted. The request for the carriage of the oxygen cylinder shall be made through the Call Center at least 48 hours before departure. You shall to specify:
• The manufacturer and the model of the device;
• Type of disposable or rechargeable batteries used by the device;
• Whether the device is required continuously or intermittently.
When requesting via e-mail, it is also recommended to send photos of the device, as well as relevant scanned documents.